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News and Announcements
CPPM implementation in, Student housing2015-08-12

UTI Network and Systems team successfully implementes the new Admission control system CPPM in New Campus student housing.


Google announcement2015-08-06

You can use the Google Slides app on your mobile phone or tablet to present to any screen with Chromecast or AirPlay. The latest version of the Slides app for Android allows you to share your work even more widely.


Google announcement2014-01-31

Google reported that between January 15 and January 21, 2014, a bug was discovered that might affect the inbox of some users. As a result some of your good messages may be unintentionally located in your trash or spam folders.

 
You are kindly advised to check your spam and trash folders and move back these messages to the right folders, by at most February 14, 2014 (messages are permanently deleted 30 days after they are placed in the Trash)
 
If you have any questions or need assistance, please contact our IT Help Desk on ext 1200, or send a message to support@aucegypt.edu

Argos upgrade2014-01-13

The new version of Argos will be available starting February 16th, 2014 (Argos is the reporting tool currently used by staff to report on data from Banner). The Banner team, in coordination with the HR training office, have been providing training on the new features of Argos, since last October.

In accordance to audit recommendations and to comply with Banner authorization standards, access to Banner data from Argos will be granted through Banner views only.  No access will be granted directly to the Banner database. You are requested to review and modify your reports for compliance before February 13th, 2014.  Non compliant reports will not run
using the new Argos setup.

Requests for creation of views can be directed to support@aucegypt.edu

 


Google Apps2013-11-13

Google has rolled out a new version of the Google bar for Google Apps Users.  With this new design, it is simpler and more consistent with Android & Chrome OS. It includes notifications, a Google_ share Box (if Google+ is enable), and a new App Launcher with links to other Google products.  “Google Apps users will have easy access to all the Google Enterprise products they care about.  Google services that are not enabled will not be shown in App Launcher.  Marketplace apps will be listed under the More section the App Launcher.” Reference Google Inc.​


Network maintenance, in Tahrir campus on Friday2013-11-13

To enhance the network services in Tahrir Campus, University Technology Infrastructure (UTI)  is planning a network upgrade in Tahrir Campus only,  on Friday, November 15th, 2013 from 10:00 am to 5:00 pm.  During that time there will be occasional cutoffs for all network functions and services accessed from Tahrir Campus including telephony, server access, wireless, and Internet.

 

Services in New Cairo Campus are expected to operate normally.  

 

 

If you have planned activities needing network access on Tahrir Campus, on that date, please report it to our help desk on ext. 1200 or email your concern to support@aucegypt.edu


Maintenance in SSE on Friday, November 12013-10-28

​Electrical modifications in the School of Sciences and Engineering, AUCNew Cairo, will take place on Friday, November 1, 2013, from 9 am to 5 pm.
These modifications are being made to place all networking devices on new, more stable power connections. 

Please note that during maintenance (from 9 am to 5 pm), network, WiFi, telephones, Internet, email, Banner, SAP, Blackboard and all AUC systems, including systems available in the SSE building, will not be accessible from within the SSE building. Other buildings will be functioning normally.
 
If you have any concerns, please contact our help desk at  support@aucegypt.edu or ext 1200.


Please update your password2013-10-05

As a precautionary measure in the wake of an apparent breach in its information technology infrastructure, the University asks that all users update their passwords.